It is really frustrating to hear that prompt voice telling you “sorry, your account is too low for the destination you’re trying to call”… after you have recharged your line a couple of minutes back. Then upon checking your account balance again, you found out that lo and behold, your call credit has disappeared. Virtually every network – MTN, Airtel, 9Mobile and Glo – is found wanting in this regard.
As we have come to know it; the deductions are made as payment for some active services one’s mobile line was subscribed to without one’s consent – ‘digital theft’ is what I will like to call this act. Well, inasmuch as we are not out to push for a lawsuit, we can choose to opt out of the service – though some may decide to take a more extreme measure by quitting the network service provider.
To stop the active service, you can simply reply ‘UNSUBSCRIBE’ or ‘END’ to any of the message indicating that you have subscribed to an active service. You should receive a message confirming that you have successfully opted out of the service.
On the other hand, you can cancel the services through the following means:
MTN users: dial 1235*6#
Airtel users: dial *902#
Glo users: send ‘CANCEL’ to 2442